Refunds & Cancellations Policy

Last Updated: August 8, 2026

At RBC Salon Furniture, we aim to provide quality salon furniture products and a smooth purchasing experience. This Refunds & Cancellations Policy explains the conditions for cancelling an order and requesting a refund after purchasing products from our website.

RBC Salon Furniture is a Salon Furniture Manufacturer in India, offering salon chairs, barber chairs, shampoo stations, salon trolleys, facial beds, styling chairs, and other professional salon furniture.

1. Order Cancellation

Customers can request cancellation of an order by contacting RBC Salon Furniture as soon as possible after placing the order.

Cancellation requests will be considered only if the order has not already been processed, dispatched, manufactured, or customised.

Once an order has been processed, dispatched, or specially prepared for the customer, cancellation may not be possible.

2. Cancellation for Customised Orders

Orders for customised or specially manufactured salon furniture may not be eligible for cancellation once production has started.

Customers are advised to confirm product specifications, colour, quantity, dimensions, and other requirements before placing a customised order.

3. Refund Eligibility

A refund may be considered in situations such as:

• Order cancelled before processing

• Payment received but the order cannot be fulfilled

• Wrong amount charged due to an order or payment issue

• Product-related issue where a refund is approved by RBC Salon Furniture

All refund requests are subject to verification.

4. Damaged or Defective Products

If you receive a product that is damaged, defective, or different from the confirmed order, please contact RBC Salon Furniture as soon as possible after delivery.

You may be asked to provide:

• Order details

• Photographs of the product

• Photographs of the packaging

• Video showing the issue, where required

• Details describing the problem

After reviewing the issue, RBC Salon Furniture will determine whether a replacement, repair, or refund is applicable.

5. Change of Mind

Refunds or cancellations may not be available simply because a customer has changed their mind after the order has been processed, dispatched, manufactured, or customised.

Customers should carefully review product details before completing their purchase.

6. Refund Process

If a refund is approved, the applicable refund amount will be processed after the cancellation or return has been reviewed and approved.

The refund will be made using the applicable payment method used for the purchase, wherever possible.

The time required for the refund to reflect in the customer’s account may vary depending on the payment processing time.

7. Shipping and Delivery Charges

Shipping or delivery charges may not be refundable in cases where the order has already been dispatched or delivered, unless the refund is approved due to a valid product or order-related issue.

8. Bulk Orders

For bulk purchases of salon chairs, barber chairs, shampoo stations, salon trolleys, facial beds, or other salon furniture, cancellation and refund terms may differ depending on the order quantity, production status, and customisation requirements.

Customers should confirm the applicable terms before placing a bulk order.

9. Refund Approval

All cancellation and refund requests are subject to review by RBC Salon Furniture.

Approval of a refund does not automatically apply to every cancellation or return request.

The final decision will depend on the condition and status of the order and the reason for the request.

10. How to Request a Cancellation or Refund

To request an order cancellation or refund, please contact RBC Salon Furniture with:

• Customer Name

• Order Number

• Phone Number

• Product Name

• Reason for cancellation or refund

• Supporting photographs or videos, where applicable

Providing complete information will help us process your request efficiently.

11. Contact Us

For cancellation, refund, or order-related queries, please contact:

RBC Salon Furniture
Phone / WhatsApp: +91 93748 98999
Website: RBC Salon Furniture

We are committed to providing a transparent purchasing experience for customers looking for quality salon furniture in India.