Privacy Policy
Connect with RBC Salon Furniture, a trusted Salon Furniture Manufacturer in India. Whether you need premium salon chairs, shampoo stations, spa beds, or customized furniture solutions, our team is here to provide expert support and factory-direct assistance.
Privacy Policy
Welcome to RBC Salon Furniture Pvt. Ltd.. By using this website or purchasing products from RBC Salon Furniture Pvt. Ltd., you agree to the following Terms & Conditions.
RBC Salon Furniture Pvt. Ltd. respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how RBC Salon Furniture Pvt. Ltd. collects, uses, stores, shares, and protects personal information when you visit or use our website rbcsalonfurniture.com , place an order, submit an enquiry or contact form, request product information, or contact us through phone, WhatsApp, email, or other communication channels.
By using our Website or voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
- Information you provide directly
- Name
- Phone number / WhatsApp number
- Email address
- Billing and shipping/delivery address
- Company / dealer / business name (for bulk or B2B enquiries)
- Order details, product preferences, and any message you send us through the Contact Us form, WhatsApp chat, or “Request a Callback” form
- Payment-related information necessary to complete a transaction (processed via our third-party payment gateway — we do not store your full card, UPI, or net-banking credentials on our servers)
b. Information collected automatically
• IP address, browser type, device type, and operating system
• Pages visited, time spent on the Website, referring website, and click activity
• Approximate location at a city or region level, based on IP address
• Cookies and similar tracking technologies (see Section 4)2. How We Use Your Information
We may use the information we collect for the following purposes:
• To process and fulfil your orders, including manufacturing, billing, and delivery
• To respond to enquiries submitted through the Contact Us form, WhatsApp, Bulk Order Inquiry, or Request a Callback form
• To send order confirmations, delivery updates, and after-sales support communications
• To provide quotations for bulk, dealer, or customised orders
• To improve our Website, products, services, and customer experience
• To send promotional offers, new product updates, or catalogues where you have consented to receive them. You may opt out of marketing communications at any time
• To comply with applicable legal, tax, and regulatory requirements
• To detect and prevent fraud, unauthorised transactions, or misuse of the Website3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
• Payment Gateway Providers — To securely process online payments.
• Courier and Logistics Partners — To deliver your orders to the address provided by you.
• Service Providers — Such as website hosting providers, WhatsApp Business API providers, SMS/email service providers, analytics providers, and IT support providers, who process information on our behalf.
• Legal and Regulatory Authorities — Where required under applicable law, court order, or government request.
• Business Transfer — In the event of a merger, acquisition, restructuring, or sale of business assets, subject to applicable confidentiality obligations.4. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies, such as Google Analytics or Meta Pixel (Facebook Pixel), where applicable, to:
• Remember your preferences and improve Website functionality
• Understand how visitors use our Website, including pages viewed, time spent on the Website, and traffic sources
• Measure and improve the effectiveness of our marketing and advertising campaignsYou can disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the Website.
5. Data Storage and Security
• We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
• Your personal information may be stored on servers managed by us or our authorised service providers. Access to personal information is limited to authorised personnel and service providers who need it to perform their respective functions.
• While we take reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy, including order processing, warranty/after-sales support, and compliance with legal, accounting, or tax obligations. Once no longer required, your information is securely deleted or anonymised.
7. Your Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to our legal and legitimate business requirements (e.g., completed order records)
- Withdraw consent for marketing communications at any time by contacting us or using the unsubscribe/opt-out option
- Raise a grievance regarding the handling of your personal data (see Section 10 — Grievance Officer)
To exercise any of these rights, please contact us using the details in Section 11.
8. Third-Party Links
Our Website may contain links to third-party websites (such as Google Maps, Facebook, Instagram, or YouTube). We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies.
9. Children’s Privacy
Our Website and products are intended for business and adult use (salon owners, dealers, and professionals). We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below. Any complaints or concerns regarding the processing of your personal information may be addressed to:
Grievance Officer
RBC Salon Furniture Pvt. Ltd.
Address: Add- 124, Haldharu-mota Road, Near Express Highway Motagam,bardoli, Surat, Gujarat -394345
Phone / WhatsApp: +91 98751 76481
Email: support@rbcsalonfurniture.com
We will acknowledge and address grievances within the timeframe prescribed under applicable law.11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:
RBC Salon Furniture Pvt. Ltd.
Phone / WhatsApp: +91 98751 76481
Email: support@rbcsalonfurniture.com
Website:rbcsalonfurniture.com
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically.
Frequently Asked Question!
Yes. RBC Salon Furniture is a trusted salon chair manufacturer in India, offering premium-quality salon chairs, barber chairs, shampoo stations, styling units, and complete salon furniture. We manufacture durable products using high-quality materials at factory-direct prices.
Absolutely. We provide customization options for salon chairs, including colors, upholstery, finishes, and designs to match your salon’s branding and interior. Our team will help you create furniture tailored to your requirements.
Yes. We deliver salon furniture safely across India. Whether you’re setting up a new salon or upgrading an existing one, we ensure secure packaging and timely delivery to your location.
Simply fill out the Contact Form, call us, or send us a WhatsApp message with your requirements. Our experts will provide a customized quotation based on your salon setup, product selection, and quantity.
Yes. We specialize in bulk orders for salon chains, beauty academies, franchises, and distributors. We offer factory-direct pricing, custom manufacturing, and dedicated support for large projects.
RBC Salon Furniture combines premium quality, modern designs, competitive factory-direct pricing, reliable customer support, and customization options to help salon owners create stylish, comfortable, and long-lasting salon spaces.